Frequently asked questions about how we work.

What is CT Automatic? CT Automatic is a Connecticut-based company that builds custom business automation for contractors and small businesses. We specialize in automating time-consuming tasks like lead response, scheduling, estimates, and customer follow-up.

Why do I need automation now? 20 years ago, some small businesses might have said they didn't need a website because "people know how to find me". Those businesses eventually got websites or lost ground to competitors. We think digital automation is going to be a similar story: today, customers expect instant responses to quote requests, quick follow-ups on estimates, and professional invoicing with job photos. Whether it's speed, consistency, or simply not forgetting important tasks, automation ensures you never miss opportunities while you're focused on the actual work.

What types of businesses do you work with? We primarily serve Connecticut contractors including plumbers, HVAC technicians, electricians, and general contractors. We also work with other small businesses that need custom automation solutions.

How long does setup take? Most projects are completed within 2-3 weeks. More complex setups typically take 3-6 weeks depending on scope. We handle everything - you just need to be available for training.

Do I need technical knowledge to use the automations? No technical knowledge required. We build everything for you, train your team, and provide ongoing support. Our automations run in the background while you focus on your actual work.

What if I already have software like QuickBooks or ServiceTitan? We integrate with your existing tools rather than replacing them. Our automations work alongside whatever you’re already doing, and you don’t need move your whole business over to a giant new platform. We build only what you need.

What's included in the monthly service fee? Monthly service includes system monitoring, maintenance, updates, bug fixes, and unlimited support. Think of it like a service contract for your business automation.

Are you really local to Connecticut? Yes! We're based in Connecticut and exclusively serve Connecticut businesses. We understand local regulations, seasonal patterns, and the Connecticut business environment.

What happens if I'm not satisfied? We stand behind our work. If your automation isn't saving you time and improving your business within 90 days, we'll work with you to make it right.

How do I get started? Book a free consultation or call us directly. We'll discuss your biggest time-wasters and show you exactly how automation would work for your specific business.